Welcome to DigiDuo Studio.
At DigiDuo Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, communicate with us, submit forms, or use our services.
We process personal data in accordance with:
- the General Data Protection Regulation (EU) 2016/679 (“GDPR”)
- the Dutch General Data Protection Regulation Implementation Act (Uitvoeringswet AVG)
- applicable Dutch and European privacy legislation
By using this website, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
The controller responsible for processing your personal data is:
DigiDuo Studio
Website: https://digiduostudio.com
Email: digiduo.studio@gmail.com
Business Address
Vlietwaard 390
1824LS Alkmaar
The Netherlands
Postal Address
De Vork 16
1704BX Heerhugowaard
The Netherlands
Chamber of Commerce (KvK): 96229683
VAT Number: NL005196808B67
For any privacy-related questions, requests, or complaints, please contact us at:
2. Scope of This Privacy Policy
This Privacy Policy applies to:
- visitors of our website
- potential clients
- existing clients
- business partners
- UGC creator applicants
- individuals contacting us through our website
- users submitting files or portfolio materials
- visitors interacting with cookies and analytics technologies
This Policy applies only to information collected through our website and related communications.
3. Definitions
For the purposes of this Policy:
Personal Data means any information relating to an identified or identifiable natural person.
Processing means any operation performed on personal data, including collecting, storing, organizing, using, disclosing, deleting, or otherwise handling such data.
Controller means DigiDuo Studio.
User means any individual visiting or using the website.
GDPR means the General Data Protection Regulation (EU) 2016/679.
4. Categories of Personal Data We Collect
Depending on how you interact with us, we may collect different categories of personal data.
A. Identity Information
This may include:
- first name
- last name
- company name (where applicable)
- job title (if voluntarily provided)
B. Contact Information
This may include:
- email address
- telephone number
- country or region (if voluntarily provided)
C. Communication Information
When you contact DigiDuo Studio, we may process:
- messages
- inquiries
- project requests
- replies
- attachments
- correspondence history
D. UGC Creator Information
If you submit an application as a creator, we may process:
- name
- contact details
- social media profiles
- portfolio
- uploaded photographs
- uploaded videos
- previous campaign examples
- audience statistics
- engagement metrics voluntarily provided
- other information included in your application
E. Uploaded Files
You may voluntarily upload materials such as:
- videos
- photos
- portfolio files
- creative samples
- campaign examples
- presentations
- PDF documents
- media kits
You remain responsible for ensuring you have the legal right to share such materials.
F. Technical Information
When you visit our website, we may automatically collect:
- IP address
- browser type
- browser version
- operating system
- language settings
- device type
- screen resolution
- referral URLs
- pages visited
- visit duration
- timestamps
- interaction events
G. Cookie Information
Through cookies and similar technologies we may collect:
- cookie identifiers
- session identifiers
- analytics identifiers
- marketing identifiers
- website preferences
More information is provided in our Cookie Policy.
5. Personal Data We Do Not Intentionally Collect
We do not intentionally collect:
- special categories of personal data
- biometric information
- health information
- religious beliefs
- political opinions
- criminal records
- information relating to children under the age of 18
If such information is submitted accidentally, we may delete it where appropriate.
6. How We Collect Personal Data
We collect personal data in several ways.
Information You Provide
You may voluntarily provide information when you:
- contact us
- request information
- submit a collaboration inquiry
- apply as a UGC creator
- upload portfolio materials
- communicate with us by email
Automatically Collected Information
Certain information is collected automatically through technologies including:
- cookies
- Google Analytics
- Meta Pixel
- server logs
Information from Third Parties
Where legally permitted, we may receive information from:
- Meta platforms
- Google services
- publicly available social media profiles
- business partners
- referral sources
7. Why We Process Your Personal Data
We process personal data only where we have a lawful basis.
Purposes include:
- responding to inquiries
- communicating with potential clients
- evaluating collaboration requests
- evaluating UGC creator applications
- providing agency services
- improving website performance
- improving user experience
- monitoring website security
- detecting fraud or abuse
- complying with legal obligations
- maintaining business records
- improving our marketing activities
We do not use personal data for purposes incompatible with those described in this Policy.
8. Legal Basis for Processing (GDPR)
Depending on the circumstances, we rely on one or more legal bases under Article 6 GDPR.
Consent
We rely on your consent for activities such as:
- optional cookies
- marketing cookies
- analytics cookies where consent is required
- voluntary contact requests
You may withdraw consent at any time.
Contract
Processing may be necessary to:
- respond to your request
- prepare a proposal
- negotiate cooperation
- provide requested services
Legitimate Interests
We may process personal data where necessary for our legitimate interests, including:
- operating our website
- securing our systems
- improving services
- preventing fraud
- responding to business inquiries
- managing client relationships
Where required, we balance our interests against your rights and freedoms.
Legal Obligations
We may process personal data where required by:
- tax legislation
- accounting obligations
- regulatory requirements
- judicial requests
- applicable Dutch or EU law
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies.
Some cookies are essential for the proper functioning of the website.
Other cookies help us:
- understand visitor behavior
- measure website performance
- improve user experience
- optimize marketing campaigns
Non-essential cookies are placed only after obtaining your consent where required by law.
You can modify your cookie preferences at any time using our cookie banner or your browser settings.
A detailed description of cookies is provided in our Cookie Policy.
10. Google Analytics
We use Google Analytics 4 to better understand how visitors interact with our website.
Google Analytics may collect information such as:
- pages visited
- visit duration
- interactions
- approximate geographic location
- browser information
- device information
Where required by applicable law, Google Analytics is activated only after obtaining your consent.
We have configured Google Analytics to support privacy-focused settings where reasonably possible.
11. Meta Pixel
We use Meta Pixel to:
- understand advertising performance
- measure conversions
- improve marketing campaigns
- create relevant audiences
- optimize advertising effectiveness
Meta may process certain information in accordance with its own Privacy Policy.
Where required, Meta Pixel is activated only after obtaining your consent.
12. OpenAI API
DigiDuo Studio may use AI technologies provided through the OpenAI API to support internal business operations.
AI-assisted tools may be used for:
- drafting content
- generating creative ideas
- improving workflows
- organizing information
- assisting internal processes
We do not use AI to make fully automated decisions producing legal or similarly significant effects on individuals.
Where personal data is processed through AI-assisted tools, appropriate safeguards are implemented to protect confidentiality and comply with applicable law.
13. Contact Forms
When you submit a contact form, we process the information you provide in order to:
- respond to your inquiry
- communicate regarding potential services
- prepare quotations
- discuss collaboration opportunities
- provide customer support
Submitting a contact form does not create a contractual relationship.
We ask that you do not include sensitive personal information unless it is necessary for your request.
14. UGC Creator Applications
When you apply as a UGC creator, we process the information and materials you voluntarily provide to evaluate potential collaboration opportunities.
This may include:
- contact information
- social media accounts
- portfolios
- creative examples
- audience metrics
- uploaded files
- communication history
Submitting an application does not guarantee selection, collaboration, or future work.
All submitted materials are reviewed solely for legitimate business purposes.
15. Sharing of Personal Data
DigiDuo Studio does not sell, rent, or trade personal data to third parties.
We may share personal data only where necessary for the operation of our business, the provision of our services, or where required by law.
Depending on the circumstances, personal data may be shared with:
- website hosting providers
- IT service providers
- cloud storage providers
- website maintenance providers
- analytics providers
- advertising platforms
- communication service providers
- professional advisers (such as legal, accounting, or tax advisers)
- public authorities where disclosure is required by applicable law
All third-party service providers are expected to process personal data only for the purposes for which the information is disclosed and in accordance with applicable data protection legislation.
16. International Data Transfers
Some of the third-party services used by DigiDuo Studio may process personal data outside the European Economic Area (EEA).
Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place, including, where applicable:
- adequacy decisions adopted by the European Commission
- Standard Contractual Clauses (SCCs)
- contractual safeguards required under the GDPR
- other legally recognized transfer mechanisms
International transfers occur only where necessary for the operation of our business or the provision of our services.
17. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods depend on the type of information processed.
Contact Requests
Information submitted through contact forms may be retained for up to 24 months after the last communication unless a longer retention period is required for legal or business purposes.
Client Information
Information relating to clients may be retained for the duration of the business relationship and thereafter for the period required under applicable accounting, tax, and legal obligations.
UGC Creator Applications
Applications submitted by creators, including uploaded materials, may be retained for up to 24 months after submission unless:
- collaboration begins
- the applicant requests deletion
- a longer retention period is required by law
Website Analytics
Analytics information is retained in accordance with the configuration of our analytics providers and our legitimate business needs.
Cookies
Cookie retention periods vary depending on the specific cookie and are described in our Cookie Policy.
18. Data Security
DigiDuo Studio takes appropriate technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or unauthorized access.
Such measures may include:
- secure website hosting
- access controls
- password protection
- software updates
- restricted administrative access
- monitoring of website security
- reasonable internal procedures for handling personal data
Although we take appropriate measures to protect personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
19. Confidentiality
Persons acting on behalf of DigiDuo Studio who have access to personal data are expected to treat such information as confidential and to use it only where necessary for legitimate business purposes.
20. Your Rights Under the GDPR
Subject to applicable law, you may have the following rights regarding your personal data.
Right of Access
You may request confirmation of whether we process your personal data and obtain a copy of that data.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data where:
- the information is no longer necessary
- consent has been withdrawn
- processing is unlawful
- deletion is required by law
Certain legal obligations may require us to retain specific information despite such a request.
Right to Restrict Processing
You may request that processing of your personal data be temporarily restricted under certain circumstances.
Right to Object
You may object to processing based on our legitimate interests where applicable.
Right to Data Portability
Where legally applicable, you may request a copy of certain personal data in a structured, commonly used, machine-readable format.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect processing carried out before consent was withdrawn.
Right Not to Be Subject to Solely Automated Decision-Making
DigiDuo Studio does not make decisions based solely on automated processing that produce legal or similarly significant effects concerning individuals.
21. Exercising Your Rights
To exercise any of your privacy rights, please contact us at:
We may request additional information to verify your identity before responding to your request.
We aim to respond within the time limits established by applicable law.
22. Complaints
If you believe that we have processed your personal data unlawfully or that your privacy rights have been violated, we encourage you to contact us first so that we may attempt to resolve your concerns.
If you remain dissatisfied, you have the right to lodge a complaint with the competent supervisory authority.
For DigiDuo Studio, the competent supervisory authority is:
Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Website: https://www.autoriteitpersoonsgegevens.nl
You may also have the right to contact the supervisory authority in your country of residence within the European Union where applicable.
23. Third-Party Websites
Our Website may contain links to third-party websites, platforms, or services.
This Privacy Policy does not apply to third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
24. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this Website together with the updated “Last Updated” date.
Where required by law, we will notify users of material changes by appropriate means.
Continued use of the Website following publication of the updated Privacy Policy constitutes acknowledgment of the revised version.
25. Contact Details
If you have questions regarding this Privacy Policy or our processing of personal data, please contact:
DigiDuo Studio
Website: https://digiduostudio.com
Email: digiduo.studio@gmail.com
Business Address
Vlietwaard 390
1824LS Alkmaar
The Netherlands
Postal Address
De Vork 16
1704BX Heerhugowaard
The Netherlands
Chamber of Commerce (KvK): 96229683
VAT Number: NL005196808B67
26. Final Provisions
This Privacy Policy shall be governed by the laws of the Netherlands and applicable European Union legislation.
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
This Privacy Policy should be read together with our Terms and Conditions and Cookie Policy.
By continuing to use this Website, you acknowledge that you have read this Privacy Policy and understand how DigiDuo Studio processes personal data.